Becoming a Caring Leader with Heather Younger

Engagement expert Heather Younger understands the positive impact a caring leader can have on both individuals and entire organizations. In her latest book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations, she shares nine behaviors that leaders need to practice to truly care for their people. Younger’s research has proven…

The Best Way to Show You Care during Difficult Times

“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard Companies. “In our SLII® leadership development class we conduct an exercise…

Rediscovering Servant Leadership: 3 Key Practices

As an antidote to the negative consequences of personality-based leadership theories, new generations of leadership, learning, and talent development professionals are rediscovering servant leadership. That’s great news for those of us who believe that simply focusing on acting like a leader is a poor substitute for developing the character and behaviors of someone who truly…

Got a Leadership Question? Ask Madeleine

We’ve just celebrated the fifth anniversary of this blog. My goal has been to host an advice column for you, the well-intentioned manager. Over the past five years we’ve looked at over 200 different questions from people working to lead at a higher level. As a coach for the past 30 years I have seen…