5 Keys to Leading in the Great Acceleration

The business world has always moved fast. Now it’s in overdrive. We’ve been talking internally about the “Great Acceleration” for a few months now, so it was fun to see McKinsey report on the concept in a recent piece. One quote dramatically summed up what is happening: “Compared with the Industrial Revolution, we estimate that…

The Best Way to Show You Care during Difficult Times

“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard Companies. “In our SLII® leadership development class we conduct an exercise…

Rediscovering Servant Leadership: 3 Key Practices

As an antidote to the negative consequences of personality-based leadership theories, new generations of leadership, learning, and talent development professionals are rediscovering servant leadership. That’s great news for those of us who believe that simply focusing on acting like a leader is a poor substitute for developing the character and behaviors of someone who truly…

Got a Leadership Question? Ask Madeleine

We’ve just celebrated the fifth anniversary of this blog. My goal has been to host an advice column for you, the well-intentioned manager. Over the past five years we’ve looked at over 200 different questions from people working to lead at a higher level. As a coach for the past 30 years I have seen…

Manager as Coach: Honoring Personal Intuition

As if the job of managing people in the workplace isn’t difficult enough, add in the recurring need to coach them through challenges and issues. The skill of coaching others is not one that comes naturally to most of us; in fact, during my experience coaching within organizations, I’ve found leaders who are downright plagued…

4 Ways to Provide Individual Attention Like a Coach

For most, if not all organizations, their employees are their number one asset. This makes the wellbeing, the engagement of employees very important. Why?  Because engaged employees are passionate about their work.  They strive to provide superior customer service, solve problems, and find innovative approaches.  A great way to generate a significant positive affect on…