Want to Be A Better Coach? Ask Madeleine

Aloha Madeleine, I’m currently a Human Resources director in the hospitality industry. I believe right now, more than ever, our industry needs strong coaches. What resources can you share to help me strengthen these skills through self-learning? Any suggestions you have would be most welcome! Mahalo! Want to Be a Better Coach ________________________________________________________________ Dear Want…

Looking Back on a Year of COVID-19

It’s hard to believe it’s been more than a year since the world was blindsided by a global pandemic. Millions of people are mourning losses due to COVID-19: family members, friends, and colleagues who have died; businesses and jobs that have been lost; savings accounts that have been depleted. Almost everyone has experienced some form…

Nervous and Anxious about Work Presentations? Ask Madeleine

Dear Madeleine, I read your article called Terrified about Doing a Presentation at Work? and I am writing to see if I can get some help. I have spent 23 years in the IT industry and am still nervous about presenting. I have challenges remembering the right words during the presentation. I tend to rush and…

A Formula for Doing the Impossible with Steven Kotler

Have you ever thought about how elite performers achieve their level of accomplishment? Steven Kotler has—and in his latest book, The Art of Impossible: A Peak Performance Primer, he shares what he has learned from decades of research into the exploration of human possibility. Kotler believes everyone is capable of achieving the extraordinary, and he…

Feel Like an Imposter at Work? Ask Madeleine

Dear Madeleine, I was recently promoted to director of contracts and compliance at a global staffing organization. I have a great team, I seem to be well regarded in the organization, and I get along well with my direct boss and his boss, who is the regional CEO. I am often tapped to lead or…

Engaging in Your Employees’ Development

Most companies want their employees to continue to grow and develop because they know employee growth benefits not only the individual but also the organization. For example, how would productivity change if an employee became a more effective communicator or learned to manage others using a coach approach? To foster employee growth and development, organizations…

Ask Madeleine: The Top 5 of 2020

2020 was quite a year and it was certainly reflected in the questions Madeleine received from her readers. Here is a list of the top five most-viewed columns. They tell a story of the year we’ve been through. Madeleine will be back next week with a new year of questions from well-meaning managers—possibly yours?  Best wishes…