Sleepworking? Ask Madeleine

Dear Madeleine, I have been managing a team in the insurance industry for the last fifteen years. There has been a lot of change—mostly reductions in staff size and increases in work load—but basically it is pretty much the same stuff, just a different day, and has been for a long time.  My last kid…

Does Phone Coaching Work?

Coaching over the phone? Not texting, but actually talking on the telephone? How quaint! When it comes to interacting with others in today’s digital age, the telephone may seem like a relic from the past.  You may think coaching over the phone would be a poor substitute compared to face-to-face interaction. But the truth is,…

Becoming a Coach: The Making of a Yoda

When I started coaching in organizations 25 years ago, coaching was mostly for people who were causing problems and needed to be fixed, so to speak. In some places, coaching is still perceived as remedial help but I can tell you without a shadow of doubt that no organization is investing in that anymore. Coaching…

Coaching to Support Learning

Think about the last time you attended a training session. If you are like me, you got excited about the content, fired up about changing things back at work based on what you learned, and ready to be a different and better leader. Then reality hits. Hundreds of emails, 22 meetings, and 17 “I just…

The Mindset of a Coach—and 5 Ways to Develop It

People from all walks of life gravitate to the profession of coaching. Many are service oriented and find joy in helping others achieve their dreams. Some enjoy the entrepreneurial aspect of owning their own business and having the freedom to work with as many or as few clients as they desire. Still others work in…

Robert Greene on Mastery

In this episode of the Blanchard LeaderChat podcast we speak with Robert Greene, author of the New York Times bestseller, Mastery. Greene shares some of the key points from his book, beginning with the importance of self awareness—getting a clear sense of who you are, where you are going, and what motivates you. From there,…