10 Ways Leaders Aren’t Making Time for their Team Members (Infographic)

Performance planning, coaching, and review are the foundation of any well-designed performance management system, but the results of a recent study suggest that leaders are falling short in meeting the expectations of their direct reports. Researchers from The Ken Blanchard Companies teamed up with Training magazine to poll 456 human resource and talent-management professionals. The purpose was…

4 Tips for Mastering the Most Difficult Performance Management Conversation

In a recent article for the July edition of The Ken Blanchard Companies’ Ignite! newsletter, senior consulting partner Ann Phillips describes three types of conversations managers need to master—goal setting, feedback, and one-on-ones. One element within the feedback conversation—redirection—tends to be especially challenging for managers. It focuses on those times when a manager must provide…

3 Conversations All Managers Need to Master

Managers don’t have enough high quality conversations with their direct reports, according to Ann Phillips, a senior consulting partner with The Ken Blanchard Companies. This deficiency has a negative effect on both productivity and morale. “Part of effective communication between manager and direct report is a mindset and part is a skillset. Both are required,”…

4 Ways to Rise to Be Amazing

“If you’re always trying to be normal, you will never know how amazing you can be.” –Dr. Maya Angelou It is so rewarding to coach clients who want to be amazing and who dare to rise!  They are fully aware of their current reality of operating in the normal status quo and are now ready to…

10 Bad Work Habits to Break in 2018

Coaches have a front row seat to the habits that get in our clients’ way.  One small but insidious bad habit can cost so much more than we realize.  The research shows that the best way to nip a bad habit is to replace it with something else. Here are 10 potential things to stop…

The Power of Clear Expectations—Identifying What and Who

Who? What? Where? When? Why? How? Each of these one-word questions can push organizational leaders and their team members toward the clarity they need to achieve success. In this post I’d like to focus on who and what. When leaders set clear expectations, outcomes are much more likely to hit the mark. And it’s just…