3 Conversations All Managers Need to Master

Managers don’t have enough high quality conversations with their direct reports, according to Ann Phillips, a senior consulting partner with The Ken Blanchard Companies. This deficiency has a negative effect on both productivity and morale. “Part of effective communication between manager and direct report is a mindset and part is a skillset. Both are required,”…

Boss Keeps Making Bad Hires? Ask Madeleine

Dear Madeleine, I work for a great manager at a nonprofit. My manager is wildly committed, super passionate, and really seems to care about his employees. I have reported to him for seven years, during which time I have gone from being known as a green kid right out of college to an old hand…

Don’t Like a Suggested New Hire? Ask Madeleine

Dear Madeleine, I manage a large team of accountants and other kinds of finance experts. We recently posted a job for a senior budget analyst. One of the applicants is a person who was in the finance department a couple of years back. I wasn’t his boss, but I wasn’t impressed with him then and…