Scott Blanchard, bestselling business author and executive vice president with The Ken Blanchard Companies, will be sharing an insider’s look at the latest research on hiring, training, and developing leaders in an online event co-sponsored by Training magazine. In the July issue of his company’s Ignite newsletter, Blanchard highlighted some of the key pieces of…
Does training really work? “If we as leadership, learning, and development professionals can’t answer that question with an enthusiastic yes, we’re all in trouble,” says Dr. Paul Leone, ROI expert at Verizon and author of the book Measuring and Maximizing Training Impact: Bridging the Gap between Training and Business Results. “The truth is, HR people…
“Don’t forget managers are key to creating a culture of service,” says Vicki Halsey, coauthor with Ken Blanchard and Kathy Cuff of the book Legendary Service: The Key is to Care. “Managers are directly responsible for translating a customer service vision into the goals and tasks frontline service providers need to focus on and be…
One of the biggest challenges leadership, learning, and talent development professionals face when they propose a new initiative is convincing their CEO of the financial impact of the proposed initiative. Without a clear sense of the positive financial impact, it’s easy for a leader to dismiss a new proposal as being too disruptive, too expensive,…
Ken Blanchard recently posted a Thanksgiving holiday video on his YouTube and Facebook channels sharing his thoughts on being thankful along with some of the ways his family builds gratitude into their holiday traditions. As Ken shares,“Life is a very special occasion—don’t miss it. Part of that is being thankful for the blessings you have. It doesn’t mean that there…
The world is in desperate need of a new leadership model. That’s the message Ken Blanchard will be sharing as he brings together a diverse group of thought leaders for his company’s Leading Differently conference in San Diego next month. Over 150 executives from around the world will join Blanchard to explore leading differently in…