Tired of Being Taken for Granted? Ask Madeleine

Dear Madeleine, I work on a team that provides specialized services to the sales and marketing groups in a global organization. A lot of our work is time sensitive. My teammates and I pull all-nighters and weekends on a regular basis. We are dedicated, passionate and skilled—but when we are involved in a big success,…

Leading Without Authority with Keith Ferrazzi

With his first two books, Never Eat Alone and Who’s got Your Back, Keith Ferrazzi taught us the importance of building collaborative relationships. In his latest book, Leading Without Authority, Ferrazzi reinvents the art of collaboration to break down silos, transform teams, and improve overall performance of individuals. He explains that in a world of…

3 Ways to Help Managers and Direct Reports Collaborate to Achieve Goals

Want a more purposeful, aligned, and engaged organization? “Make sure managers and direct reports are taking a collaborative approach to performance,” says Susan Fowler, senior consulting partner with The Ken Blanchard Companies and coauthor of the company’s Self Leadership training program. “It starts with agreed-upon goals,” Fowler continues. “In my early days as a consultant,…

7 Tips for Letting Go as a Manager

Delegation and control are common topics with my coaching clients. They recognize the importance of delegation and how it can serve them, but some still struggle with letting go. In order to free up space to be more strategic, have a greater impact, be more efficient, and achieve work/life balance, delegating appropriate tasks to others…

Worried You’re Too Serious? Ask Madeleine

Dear Madeleine, I am serious person. I was a serious child, raised by very thoughtful and serious immigrant parents. I have always had high expectations and standards for myself. I am now a manager of a large group of people and I am continually frustrated that almost none of them live up to my expectations.…