Scared of Your Boss? Ask Madeleine

Dear Madeleine, I am a team lead in the R&D department of a pharmaceutical company. We are all scientists and engineers and the work is interesting and fun. I really like managing my team and they seem to be happy with me. My problem is that my new boss is just awful. We loved our…

Diversity Beyond Lip Service by La’Wana Harris

Diversity, always a weighty topic, has become a profoundly important concern over the past several weeks. Nevertheless, many people and businesses continue to struggle in their attempts to address the issue. In her latest book, Diversity Beyond Lip Service, La’Wana Harris relies on her experience as a Certified Diversity Executive, ICF Certified Coach, and global…

The Best Way to Show You Care during Difficult Times

“I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior consulting partner at The Ken Blanchard Companies. “In our SLII® leadership development class we conduct an exercise…

Traumatized by Feedback? Ask Madeleine (PART 2)

Dear Madeleine, Every time I hear the word “feedback” I have a strong, negative response. This comes from a recent experience with a manager. Going into the relationship, I had always been someone who asked for feedback. This manager, however, gave me feedback so often there was no need to ask for it. She seemed…