Tired of Being Nasty? Ask Madeleine

Dear Madeleine, I lead a business for a global company. I am very bright and hardworking, have risen fast, and continue to rise. I will probably end up being a senior leader for the company someday—if not here, then in another area. My problem: I am a jerk. I have heard others describe me as…

Boss Is Having Hot Flashes? Ask Madeleine

Dear Madeleine, My boss is amazing. She has been a mentor for me and I admire her and learn from her every day. She has freakish stamina, is extremely bright and creative, and has a ton of experience and a huge grasp of strategy, management, and execution. There is nothing I wouldn’t feel comfortable asking…

Frustrated with Poor Management? Ask Madeleine

Hi Madeleine, I work in a membership organization with a very old-fashioned outlook and a hierarchical structure. I am not a manager, but I did have one direct report at a previous employer. I am very interested in management and leadership and intend to have other management roles in the future. Management practices here, although…

Lost Your Voice with Your Team? Ask Madeleine

Dear Madeleine, I am a senior executive with a lot of experience who is on the leadership team of my organization. I have a problem I’ve never had before, which has been developing over the last year. Since we got a new CEO (my new boss), there has been a lot of turnover on the…

7 Coaching Steps for Managing a Hot Temper

In my role as an organizational coach, from time to time I am asked to work with leaders who struggle to manage anger and emotional outbursts. Amazingly, they often don’t realize that going on an angry tirade during a staff meeting or berating a direct report in front of colleagues is conduct unbecoming of a…

Not Sure How to Save a Struggling Employee? Ask Madeleine

Dear Madeleine, I’ve been a manager for over twenty years and I am facing a situation I just can’t handle. I have an employee—my hire—who has always been great, done great work, learned fast, had a positive attitude, and worked well with everyone. A cheery ray of sunshine on the team. About six months ago,…