Building Trust with VR? Yes, Please!

There has long been a serious trust deficit between leaders and their people, and the pandemic has exacerbated it. But before examining this, let’s explore the meaning of trust and COVID’s effect on it. Trust is often a misunderstood concept. People often say things like “I don’t trust that person,” making it sound like our…

Not Sure about Blowing the Whistle? Ask Madeleine

Dear Madeleine, I work for a company that required everyone to come back to the office the second week of November. I thought it was too early, and was proven right by Omicron. The company is a traditional, conservative kind of place, and the CEO lost patience with the whole remote thing. I was happy…

Ethics Being Tested at Work? Ask Madeleine

Dear Madeleine, I was recently hired to be a director for a customer service team that provides specialty roofing products to the construction industry. We have had a terrible time with our supply chain and the company has resorted to using what we all know are inferior components. As a result, our customers are coming…

Tired of Dealing with a Whiny VP? Ask Madeleine

Dear Madeleine, I am a sales EVP in fast growing but incredibly competitive software. The pandemic threw demand into overdrive, which is great, but it means quotas have ballooned as well. Our structure is regional and all of the regional VPs report to me. My issue is one very whiny VP who is convinced that…