Dear Madeleine, I work as a subject matter expert on sales and implementation teams for integrated software. I get pulled into all kinds of teams. I am constantly being told to join new teams and I feel like I’m doing most of the work on the teams I am already a part of. My problem…
“I don’t have enough hours in the day to get my work done.” It’s a common complaint I hear from my coaching clients—especially those who are newer to a management role. Very often when we are talking about their workload I notice that they are taking on “monkeys” that aren’t theirs. Monkeys? you might be…
Dear Madeleine, About three months ago, I was promoted to COO in my organization. I wasn’t expecting it—a lot of changes happened at once. A large group of people were fired and the next thing I knew I was COO. I have no real senior leadership experience, but here is the crazy thing: I’m pretty…
Most people will tell you they are working as hard as they can, says bestselling business author Vicki Halsey. “The problem is, they still aren’t able to keep up with the workload. Today, people need to work smarter, not harder,” says Halsey. “That means leaders need to (1) be sure direct reports are clear on…
Dear Madeleine, I am serious person. I was a serious child, raised by very thoughtful and serious immigrant parents. I have always had high expectations and standards for myself. I am now a manager of a large group of people and I am continually frustrated that almost none of them live up to my expectations.…
“I don’t want to be a micromanager!” I hear that statement all the time from my coaching clients. I get it—no one wants to be known as a boss who hovers over people and tells them what to do all the time. However, what I’ve noticed with some clients who desperately do not want to…
Dear Madeleine, I am a team lead (the youngest, thank you very much) in a fast and fun Silicon Valley startup. Everything was fine until I was made a lead. The problem: I am just too smart. I know that sounds terrible, but it is true. I actually have an IQ of about 170, and…
Coaches have a front row seat to the habits that get in our clients’ way. One small but insidious bad habit can cost so much more than we realize. The research shows that the best way to nip a bad habit is to replace it with something else. Here are 10 potential things to stop…
Responsibility for leadership shouldn’t fall on only the person with position power. Leadership needs to be more of a partnership, according to Susan Fowler, co-creator of the newly redesigned Self Leadership program from The Ken Blanchard Companies. “We have to look at leadership as a two-sided coin,” says Fowler. “Some people in organizations don’t realize…
Dear Madeleine, I am a senior leader in a large commercial services organization. I spent many years learning how to make good use of an assistant and I’ve always made sure I had a great one. Over the last few years, the company has been reducing the size of the administration group and I have…