Employee Stealing? Ask Madeleine

Dear Madeleine, I read last week’s column with interest because I am also a fairly new manager in a small organization who isn’t sure whether to speak up about a problem. I have five direct reports. Two of them have come to me to say they have seen an employee who reports to another manager…

Four Ways to Reduce Dysfunction During Change

I’m working with an organization that, like many, is going through change. During coaching sessions I’ve become aware of some dysfunctional patterns of behavior that can prevent both leaders and individual contributors from moving through change as smoothly as they otherwise could. It’s a phenomenon that is quite common in many organizations—one that business author…

Why You Are Worth More than You Think

I was recently in a coaching conversation with a client—now a friend—who was working through getting a new job and negotiating salary. In a paradoxical twist, as it seems to always happen, she had some amazing insight that has helped me understand my value both professionally and personally. She told this story: In the 80s…

6 Ways to Coach through Transitions

Coaches often are called upon to help people transition to the next thing. Sometimes clients don’t even know what the next thing is, only that it’s time to do something different. And sometimes the choice is not theirs but is being imposed on them. For many of us, it’s not so much the change that…

Transparency and Leading Change: 3 Areas to Focus On

“Thank you for your transparency!” These words came at the end of a presentation I gave where I shared a new strategy—a strategy that would require change, including new roles and some sacrifice, from everyone. I wasn’t sure how everyone would respond but I knew I would have my best chance of successfully leading the…

Six Tips for Choosing a Mentor, or a Coach, or Both!

This Coaching Tuesday guest post is by Judith Donin. I recently found myself sitting beside a young entrepreneur on a flight, and we started chatting. His business was at a crossroads and he was seeking a mentor for help getting unstuck. When he noticed my study books, the topic turned to coaching. Then he asked me…

My Boss Doesn’t Back Me: Ask Madeleine

Dear Madeleine, I manage the creative design department for my company and have for years. We have a reputation for offering inspired and visually arresting products—because of me, basically. My boss is a great guy; I actually followed him here from another company. In fact, that may be the problem—my boss is just too nice.…

The Ultimate Coaching Question

During our recent 2015 Blanchard Summit, we were lucky to have Mike Rognlien from Facebook conduct one of our client sessions. Mike said a couple of things that really stuck with me, including how if you see a problem, it is your job to solve it. If all you do is complain about it, you…