Nervous and Anxious about Work Presentations? Ask Madeleine

Dear Madeleine, I read your article called Terrified about Doing a Presentation at Work? and I am writing to see if I can get some help. I have spent 23 years in the IT industry and am still nervous about presenting. I have challenges remembering the right words during the presentation. I tend to rush and…

Leading from a Distance: One Year Post COVID

Now that we’ve dealt with the initial implications of leadership and development in a COVID environment, L&D professionals are increasingly turning their attention to what the future will look like in a post-COVID world. Remote working will not go away after COVID—in fact, many research firms predict that 2021 will see the number of employees…

Boss Says You Need to Be More Innovative? Ask Madeleine

Dear Madeleine, I manage an IT group—12 people—that does the tech stack for all supply chain management for a national chain of service providers. We also sell some product, but not a lot. I report directly to the CTO and have a good relationship with him. At the beginning of the year, after much discussion…

Employee Reacted Poorly to Your Feedback? Ask Madeleine

Dear Madeleine, I am a manager at a fairly new and fast growing software-as-a-service company. I have been managing people forever and nothing like this has ever happened to me. I recently gave some feedback to a new employee I’ll call LK. Despite having received step-by-step directions on a certain task, she had done it…

Leading Without Authority with Keith Ferrazzi

With his first two books, Never Eat Alone and Who’s got Your Back, Keith Ferrazzi taught us the importance of building collaborative relationships. In his latest book, Leading Without Authority, Ferrazzi reinvents the art of collaboration to break down silos, transform teams, and improve overall performance of individuals. He explains that in a world of…