Does Phone Coaching Work?

Coaching over the phone? Not texting, but actually talking on the telephone? How quaint! When it comes to interacting with others in today’s digital age, the telephone may seem like a relic from the past.  You may think coaching over the phone would be a poor substitute compared to face-to-face interaction. But the truth is,…

Presenting Your Training Initiative to the CFO

Leadership, learning, and talent development professionals are sometimes a little nervous talking with chief financial officers. CFOs ask hard questions and want to see demonstrable bottom-line impact for training initiatives being proposed. It doesn’t have to be an adversarial relationship, says Craig Spitz, CFO at The Ken Blanchard Companies. “As gatekeeper of the financials, the…

Becoming a Coach: The Making of a Yoda

When I started coaching in organizations 25 years ago, coaching was mostly for people who were causing problems and needed to be fixed, so to speak. In some places, coaching is still perceived as remedial help but I can tell you without a shadow of doubt that no organization is investing in that anymore. Coaching…

Management as a Shared Responsibility?

Leadership needs to be more of a partnership. And the responsibility for leadership has to rest with more than just the leader says Susan Fowler, co-creator of The Ken Blanchard Companies newly redesigned Self Leadership program. “Some people in organizations don’t realize that the quality of their work experience depends on their being a good…

Your People Hate You?  Ask Madeleine

Dear Madeleine, I am about eight months into my first senior department manager position at a government agency.  I have a lot of experience in this sector and was brought in to shake things up and make some changes.  My boss literally told me that my job is to kick *ss and take names.  After…

Ken Blanchard Ignite Newsletter September 2017

The Ken Blanchard Companies Ignite newsletter is a must-read for leadership, learning, and talent development professionals. Highlights from the just published September issue include Leadership as a Partnership “It’s unfair to expect a manager with multiple direct reports to figure out what each individual needs, let alone always provide it,” says leadership expert Susan Fowler. “Continue to…