Anyone who has ever flown has heard these words: “Should a drop in cabin pressure occur, put your own mask on first.” Yes, in order to help others, you must take care of yourself first. Since I almost always ponder life through the filter of coaching, this brings to mind three of my recent clients:…
Leadership works best as a partnership, with managers and direct reports working together toward achievement of company goals. It requires strong skills in goal setting, diagnosis, and matching for both manager and direct report. But most organizations only focus on one half of that partnering equation, says Susan Fowler, a senior consulting partner with The…
More and more organizations are looking for their managers to use coach-like behaviors in conversations with their direct reports. Here are five of the most important techniques coaches use in their conversations with clients. Consider how these techniques could help the managers in your organization be more coach-like in their communication style. Be fully present.…
The fast-paced nature of today’s work environment can create stress and anxiety for workers at all levels in an organization—but especially those responsible for getting things out the door on a daily basis. Even the most organized and efficient among us can feel the strain. Looking for some relief? Recent research confirms that a little…
Professional coaches know the importance of being skilled at coaching presence—being fully present. This fundamental and powerful skill can make or break a coach/client relationship. The International Coach Federation describes presence as the “ability to be fully conscious and create spontaneous relationship with the client, employing a style that is open, flexible, and confident.” Being…
“If your people don’t reach their full potential, neither will your organization,” says Susan Fowler, a senior consulting partner with The Ken Blanchard Companies. “The bottom line depends on the front line.” “The research shows that the front line people are the ones who are essential to making your initiatives work—whether it’s implementing a change…
It’s important to ensure that people who are about to receive coaching are set up for success. When using coaching as a development methodology, an experienced coach will take four steps to make sure the engagement has the best chance to achieve desired outcomes. Here’s what to look for in the coaching interactions you set…
