4 Ways to Provide Individual Attention Like a Coach

For most, if not all organizations, their employees are their number one asset. This makes the wellbeing, the engagement of employees very important. Why?  Because engaged employees are passionate about their work.  They strive to provide superior customer service, solve problems, and find innovative approaches.  A great way to generate a significant positive affect on…

Ken Blanchard on Leading at a Higher Level

The new, completely updated, third edition of Ken Blanchard’s perennial bestseller, Leading at a Higher Level, was released just last month. The first edition came out in 2006 and featured the best thinking from 18 different authors, summarizing the key concepts from all the Blanchard programs at the time.  The new edition continues that tradition.…

Not Sure about New Year’s Resolutions? Ask Madeleine

Dear Madeleine, What is your opinion about New Year’s resolutions? I have a list of goals as long as my arm for the New Year, and I realize I am probably overdoing it. How do I know how much is enough, and how much is too much? Feeling Ambitious ________________________________________________________________________ Dear Feeling Ambitious, There is…

New eBook Available: Measuring the Impact and ROI of Leadership Training

One of the biggest challenges leadership, learning, and talent development professionals face when they propose a new training and development program is convincing senior executives of the positive financial impact of the proposed initiative. Without a compelling presentation from L&D managers, it is easy for executive leaders to dismiss a new proposal as being too…

The Top 5 Characteristics of Servant Leaders

In their academic paper Identifying Primary Characteristics of Servant Leadership, researchers Adam Focht and Michael Ponton share the results of a Delphi study they conducted with scholars in the field of servant leadership. A total of twelve characteristics were identified, five of which were agreed upon by all of the scholars polled. These five most…

5 Keys to Organizational Culture Change

In its simplest definition, culture is the way things get done in an organization. It’s about the behaviors and attitudes of employees and management and how that translates into different approaches to performance—both good and bad. If you are a leader looking to improve your organization’s current culture and work environment, here are five steps…

Don’t Forget Coaching When Transitioning New Leaders

Between 50 and 70 percent of executives fail within the first 18 months of being placed in an executive role, whether they are promoted from within or hired from outside the organization, according to research from the Corporate Executive Board. That statistic is unnecessarily high, say organizational coaching experts Madeleine Homan Blanchard and Patricia Overland.…

Leaders, Use this Approach for Better Employee Accountability

In his work consulting with business leaders at top organizations around the world, best-selling author Ken Blanchard explains that for best results, leaders need to combine a focus on people with a simultaneous focus on results.  It’s this one-two combination that delivers the greatest impact. Managers need to have a shared responsibility with direct reports…