What Servant Leadership Looks Like in Action

I’ve been talking about servant leadership for years, so I was happy to see that the topic is now trending in business. Maybe people are finally understanding that servant leadership is not a lax situation where the inmates are running the prison. Instead, it’s a two-part process: the leadership part, where the leader plays a…

Five Strategies to Strengthen and Leverage the Voice of Women Leaders

It’s Women’s History Month—time to celebrate women’s accomplishments in the workplace! It’s essential to take a moment to recognize our contributions when you consider that in 2020 women still made just 84% of what men earned for the same job and were significantly underrepresented in leadership roles, according to Pew Research. The argument about whether…

Not Sure Whether to Stay or Go? Ask Madeleine

Dear Madeleine, I am an EVP of sales for a US-based fitness and weight loss website that is in hypergrowth. I started with the company about eight years ago and rose through the ranks, figuring things out as I went. About 18 months ago, my regional counterpart (I was East, he was West) quit suddenly…

Creating a Culture of Accountability

The hybrid/virtual work world presents many challenges for leaders. One of them is creating a culture of accountability. Some leaders still think accountability equals “butts in seats.” But that outdated belief has become completely antiquated during the pandemic. People have proven they can succeed in a remote work environment. Considering how quickly the workplace is…

Building Trust with VR? Yes, Please!

There has long been a serious trust deficit between leaders and their people, and the pandemic has exacerbated it. But before examining this, let’s explore the meaning of trust and COVID’s effect on it. Trust is often a misunderstood concept. People often say things like “I don’t trust that person,” making it sound like our…

Simple Truths for a New World of Work

In my new book Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust—cowritten with my colleague, trust expert Randy Conley—we take a look at some practical, day-to-day leadership principles leaders can apply in their organizations. Simple Truths of Leadership is broken down into 52 concepts/quotes, half on the topic of…