Employee Work Passion: Take a Personal Approach for Best Results

Deciding whether a company’s work environment is engaging or not is a highly personal experience according to researchers at The Ken Blanchard Companies.  In a new article for Chief Learning Officer magazine the researchers identify that employees experience their environment differently—even when they are looking at the same set of circumstances. Take, for example, the…

The Leadership-Profit Chain–How Leadership Impacts Employee Passion and Customer Devotion

In an article for the May issue of Chief Learning Officer magazine entitled The Leadership-Profit Chain, authors Drea Zigarmi and Scott Blanchard identify the impact of leadership behaviors on employee passion and customer devotion. Their research shows that organizations can’t treat employees poorly, put pressure on them, and then expect them to perform at high levels. Sometimes organizations…

Incentives Can Negatively Impact Employee Engagement if Used Improperly

Organizations want their employees to be more intrinsically engaged at work.  They want their employees to be more creative, more innovative, and to take more risks.  One of the ways organizations are supporting these initiatives is through the use of incentives.  While incentives can be a good way to drive short term behavior, you have…

Middle managers becoming disengaged?

An in-progress, online survey by Sean Silverthorne of Harvard Business School’s Working Knowledge newsletter shows that 82% of respondents indicate that “Yes, the crisis is sapping my enthusiasm.” (Econ Crisis Making Middle Managers Miserable)  Silverthorne also reports that 27% of middle managers find their current roles less meaningful and exciting than before the economic crisis,…

Layoffs, Mergers, and Acquisitions: Where to focus first

What’s the best way for leaders to impact their organizations after a layoff, merger, or acquisition?  If you had to choose between focusing on your people, financials, or customers, where would you begin?  We asked that question to 700 frontline, mid-level, and senior executives who attended our webinar on Revitalizing the Downsized Organization this past…

Productivity and Passion

There are a couple of different measures that always matter.  Productivity is one of them.  You have to hold people accountable to deliver upon the goals and tasks that they are asked to accomplish.  The other piece that is not as heavily managed is people’s discretionary energy.    That’s part of what I found out…