In a recent webinar for The Ken Blanchard Companies, WD-40 CEO Garry Ridge asked participants to assess their performance review system. Over 400 people shared their thoughts in three key areas. Here are their responses to each question. How would you have answered these same questions on behalf of your organization? Our organization’s performance…
Ken Blanchard and Southwest Airlines president emeritus Colleen Barrett present an extraordinary, wide-ranging conversation on the leadership secrets that have propelled Southwest Airlines and other great companies to unprecedented business success. Drawing from their new book, Lead with LUV, these two legendary leaders will share what “leading with love” means, why it works, and how…
Join The Ken Blanchard Companies for a special complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern). Best-selling author and consultant Ken Blanchard will be joined by Southwest Airlines president emeritus Colleen Barrett to present the key concepts from their new book Lead with LUV: A Different Way to…
All organizations have three groups of people that they need to keep happy—customers, employees, and shareholders. It can be a real juggling act at times trying to balance the needs and desires of all three groups—especially when important decisions need to be made. How does your company rank order these three groups of stakeholders? At…
You can’t blame managers for feeling some reluctance when it comes to having challenging conversations with peers and direct reports. Most people feel some uneasiness when facing a necessary discussion they know has a lot of emotion attached to it. A couple of resources posted by The Ken Blanchard Companies this month can help. Depending…
Whether you run a multi-million dollar corporation or a small not-for-profit organization, the ability to have honest, open conversations on controversial topics is a vital skill for leaders. Two misconceptions that manager’s have about handling challenging conversations often get in the way: The best thing is to be objective and stick to the facts. While…
Most managers feel some reluctance when faced with having challenging conversations, according to Eryn Kalish, mediator, conflict resolution expert, and co-author of The Ken Blanchard Companies’ Challenging Conversations program. When this happens, a manager will sometimes shut down or withdraw from a situation instead of confronting it directly. While this strategy may keep the lid…
In this month’s webinar, best-selling author and consultant Susan Fowler shares the keys to creating strong relationships in any organization. Fowler shares research and strategies including: What the latest motivation research says about the importance of relationships in the work environment What factors build or strain work relationships at an individual, person-to-person level, and at…
Join The Ken Blanchard Companies for a special complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern). Best-selling author and consultant Susan Fowler will be sharing strategies for managers looking to improve their ability to create strong work relationships. The webinar is free and seats are still available if…
“Managers are often taught that it is not inside the scope of a manager’s role or appropriate to deal with personal issues. But the research is clear that to ignore a person’s need for meaningful relationships in the workplace is to ignore an essential ingredient for basic motivation, vitality, and sense of well-being at work,”…