Dear Madeleine, I manage a small group of what we call WMS professionals—Website Marketing Specialists. They all work remotely, and the group has developed into an extremely effective team. I am very proud of our work; together we have found a way to really add value to sales and to the company. Taken individually, each…
Dear Madeleine, I am a cofounder of a retail swimsuit company that is really taking off. We were lucky the pandemic hit just as we were about to sign leases on some actual stores, so we really dodged a problem that could have tanked us. About nine months ago, we hired a full-time marketing person.…
Dear Madeleine, I started a new job as a senior leader for a large manufacturing firm about four months ago—and I still haven’t gotten to the bottom of the disaster I’ve walked into. All I heard about when I first came on was how much everyone loved my predecessor, how smart he was, how much…
Dear Madeleine, I have an employee who hates me. I have been supervising and managing people for 25 years and this has never happened to me before. I’ve been to training classes, attended webinars, read books on managing, and worked hard to hone my leadership skills over the years. I am generally a likeable person,…