Rebuilding Trust, Commitment, and Morale

Years ago, business owners were asked, “If you had to choose between a fire that wiped out your facilities versus having all of your people quit and walk out at the same time, which option would you take?” Almost everyone said they’d rather lose their buildings and equipment because to rebuild their human organization would…

Free Ken Blanchard Webinar! Lead with LUV: A Different Way to Create Real Success

Join The Ken Blanchard Companies for a special complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern).  Best-selling author and consultant Ken Blanchard will be joined by Southwest Airlines president emeritus Colleen Barrett to present the key concepts from their new book Lead with LUV: A Different Way to…

Leadership and Love—Why they are a perfect match

“If you seek long continued success for your business organization, treat your People as family and LEAD WITH LOVE.”  That is the advice that Herb Kelleher, legendary founder of Southwest Airlines, offers readers in the foreword of a new book, Lead with LUV: A Different Way to Create Real Success that looks at the leadership…

Customers, Employees, and Shareholders—who comes first in your organization?

All organizations have three groups of people that they need to keep happy—customers, employees, and shareholders.  It can be a real juggling act at times trying to balance the needs and desires of all three groups—especially when important decisions need to be made.  How does your company rank order these three groups of stakeholders?  At…

Colleen Barrett of Southwest Airlines: Lead with LUV

Once, while sharing her thoughts on leadership, Colleen Barrett, president emeritus of Southwest Airlines (stock symbol LUV), was asked if she was worried that competitors would now be able to steal her management ideas—like writing thousands of thank you notes to employees.  She said “no” because the real magic wasn’t in knowing the concepts, it was…

How Can Leaders Reinvent Themselves? 3 Questions with Ken Blanchard

It’s that time of year when many of us pause, look back, and reflect on the past twelve months.  One of the most powerful ways you can improve the performance of your company is by evaluating the quality of your leadership.  What can you do for this coming year?  Here’s some advice for leaders from…

6 Strategies for Leveraging Diversity in Your Organization

Bringing people together from a wide variety of backgrounds creates tremendous opportunities for organizations, but also some challenges. In two upcoming executive briefings in Calgary and Ottawa, best-selling business author and consultant Ken Blanchard will be discussing how organizations can benefit from new perspectives if they are able to unite people behind a common set…

4 Keys to Better Leadership

What are the characteristics of a high-performing organization?  How does leadership contribute (or detract) from that process?  These are the questions answered in the new second edition of Leading at a Higher Level, released earlier this year from FT Press.  In it, best-selling business author Ken Blanchard identifies–together with the consultants and founding associates of The Ken Blanchard Companies–four…

Join Ken Blanchard for a Complimentary Webinar and Online Chat Today!

Join Ken Blanchard for a special complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern). Dr. Blanchard will be speaking on the topic of From Recovery to Prosperity: The Power of Vision and Leadership. The webinar is free and seats are still available if you would like to join over 1,500 people expected to…