Employees Not Accountable at Work? They probably have a good reason—3 ways to find out

Accountability, accountability, accountability.  It’s an issue that comes up time and again as leaders and HR professionals think about the one underlying challenge in their organizations that holds performance back.  It’s a silent killer that operates below the surface in organizations and it’s tough to address. A best-selling business book (and one that I had…

Trying to help someone change? Make sure you follow these five steps

“Change is hard,” explains Madeleine Homan-Blanchard in a new article for Chief Learning Officer. And being asked to help someone change is a tough assignment—especially when that someone is a senior leader in your organization—just ask anyone responsible for learning and development and they’ll tell you. Have you been asked to help someone change? Here…

Join us for today’s webinar: A Closer Look at the New Science of Motivation

. Join best-selling business author Susan Fowler for a complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern). In a special presentation on A Closer Look at the New Science of Motivation Fowler will be sharing some of the research underlying Blanchard’s new Optimal Motivation program and workshops.  Participants will explore three…

What’s your motivation at work? 3 questions to ask yourself

Want to motivate others? Start by learning how to motivate yourself. That’s the message that best-selling author Susan Fowler highlights in a recent article for Ignite! In Fowler’s experience, you have to understand your own reasons for performing at a high level before you can help others do the same. Without that understanding, most managers…

How do you deal with emotion at work?

Scott Blanchard, principal and executive vice president at The Ken Blanchard Companies calls it the new “F” word—feelings.  And it is something that managers and organizations struggle with on a regular basis.  Should you ask people to repress feelings and “check them at the door” or should you encourage people to bring their entire selves…

Top five reasons why employees join and stay with organizations

A new Towers Watson research paper is shedding some light on what attracts employees to an organization (and what keeps them there after they’ve joined.)  The 2012 Global Workforce Study includes responses from 32,000 employees in 29 markets around the world. Here’s what people said attracts them to an organization and what would cause them to leave.…

Top Reasons Why Employees Don’t Do What They Are Supposed to Do—as reported by 25,000 managers

Why don’t employees do what they are supposed to do?  Former Columbia Graduate School professor and consultant Ferdinand Fournies knows.  Over the course of two decades, Fournies interviewed nearly 25,000 managers asking them why, in their experience, direct reports did not accomplish their work as assigned. Here are the top reasons Fournies heard most often…

The Five Pillars of Well-Being in the Workplace and the Critical Role of Trust

The topic of well-being in the workplace is getting a lot of attention right now.  The January/February issue of The Harvard Business Review featured articles on “The Value of Happiness – How Employee Well-being Drives Profits.” Since people spend more time at work than in any other single environment, it behooves leaders to create organizations that foster…

Advice for leaders: How Dr. Martin Luther King points the way

Today is Martin Luther King Day in the United States, a time to reflect back on the life and teachings of the great civil rights leader and activist. While most of us will not be called to engage in social activism on the scale that Dr. King did, we can still have a great impact…

Even When the Information Is Confidential, Make Sure the Process Is Still Open

“Make sure that people understand your reasoning and process. If you decide that some information is just too sensitive to share openly, that’s okay. Just be sure that the process you use isn’t seen as secretive. In the absence of openness, people will imagine the worst,” says Scott Blanchard in a recent column for Fast…