Free Blanchard webinar today! Performance Planning: 5 ways to set your people up for success

Join performance expert John Hester for a complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern). In a special presentation on Performance Planning: 5 ways to set your people up for success, Hester will be exploring how leaders can improve performance by identifying potential gaps that trip up even the…

4 Common Mistakes Managers Make When Goal Setting (and 3 ways to fix it)

Performance expert John Hester identifies four common mistakes that managers make when they set goals for employees in the latest issue of Ignite!  The negative result is poor or misaligned performance, accountability issues, blame and resentment—not to mention countless hours spent reviewing tasks and redoing work. Wondering if you might be making some of these…

The Key to Making Workplace Resolutions More Resolute

Which of the following statement(s) best describe(s) you when it comes to New Year’s resolutions at work? Don’t set them—it is a waste of time Set them—and it is a waste of time because I don’t take them seriously Set them, take them seriously, but am regularly disappointed in myself Set them, take them seriously,…

The More You Give, The More You Get (A new strategy for performance management in 2013)

It’s that time of year when we get together, give gifts, and rekindle relationships with people we haven’t seen since last year.  No, no—not the holidays—I’m talking about the ongoing performance review season. For the past several weeks (and several weeks ahead for procrastinators) managers around the world have been meeting with their direct reports…

Give the Gift of PEACE: A 5-step reminder for the holiday season!

Are you working to create lasting memories this holiday season? Stop and think for a minute, how are YOU feeling right now? Stressed? Anxious? Happy? Sad?  How are other people around you feeling? What does the average customer feel like now? Typically this time of year people are feeling more emotional than usual. This is…

“Mankind was my business.” (A leadership lesson from the ghost of Jacob Marley)

What is the purpose of a business? Search the internet for an answer and you will find different opinions. Many economists would say the purpose of a business is “profit maximization.” Peter Drucker said the only valid purpose for a business is “to create a customer.” Yes, profits are necessary, but Drucker adds that “the…

Employees Not Accountable at Work? They probably have a good reason—3 ways to find out

Accountability, accountability, accountability.  It’s an issue that comes up time and again as leaders and HR professionals think about the one underlying challenge in their organizations that holds performance back.  It’s a silent killer that operates below the surface in organizations and it’s tough to address. A best-selling business book (and one that I had…