Don’t Underestimate Your Points of Power at Work—5 Places to Look

An essential mindset for achieving your goals and contributing to the goals of others is recognizing and appreciating your power at work. I’ve witnessed many amazing transformations as individuals altered their mindset related to power, explored their points of power, and proactively created positive change. This transformation begins by recognizing an important truth about power:…

New Managers: Are You Having Trouble Letting Go of Old Habits?

Most leaders began their careers as high functioning individual contributors.  They had their sphere of responsibilities and took pride in their ability to accomplish tasks.  They were self-starters effective at how to get work done. These qualities likely contributed to their eventual promotion into a management role. But when they became a manager, their role…

Empowerment—One Time When It’s Not a Good Idea

I am, by profession, an executive coach. Part of my job is to advocate fiercely for a client’s best self and to champion possibility. Still, I am often asked, “What do you do if you really don’t think the person is capable of accomplishing the goals they’ve set?” My answer is always, “Who am I…

Don’t Slam People’s Fingers in Your Open Door Policy

Have you ever had a leader or associate mention that if you ever needed them, their door was always open? And it was. But it turned out later, they were never in there. Or, they were in there, but they were always busy, maybe because they were studying spreadsheets or some other stimulating thing. Or,…

3 Ways to Create a Service Mindset in Your Organization—and how one person can make a difference!

Customer Service—it is found in every industry, every company, every person’s job, at every moment. If you don’t deal directly with the external customer, you interact with and serve your internal customers throughout the day. What I love the most is when people get it—when they take pride and ownership in what they do, and…