The More You Give, The More You Get (A new strategy for performance management in 2013)

It’s that time of year when we get together, give gifts, and rekindle relationships with people we haven’t seen since last year.  No, no—not the holidays—I’m talking about the ongoing performance review season. For the past several weeks (and several weeks ahead for procrastinators) managers around the world have been meeting with their direct reports…

7 Ways to Influence Employee Well-Being in the New Year

During a party to celebrate bringing Optimal Motivation™ to market this year, the conversation turned to the games we play in our personal time, and stories about our pets. Victoria has a very special and very feisty cat that likes to be petted, but only on its head.  Miss the mark and you are likely to…

Employees Not Accountable at Work? They probably have a good reason—3 ways to find out

Accountability, accountability, accountability.  It’s an issue that comes up time and again as leaders and HR professionals think about the one underlying challenge in their organizations that holds performance back.  It’s a silent killer that operates below the surface in organizations and it’s tough to address. A best-selling business book (and one that I had…

Customer Service–3 ways to make someone’s holiday a little brighter!

As we enter into the holiday season, I always remind myself to try and be on my best behavior and keep my patience while out doing my holiday shopping.  So when I read the story about the New York City police officer who used his own money to buy a homeless man a pair of…

The Not So Shocking Truth: 3 things to stop doing that undermine Optimal Motivation

“Shocking! This is shocking.” The manager was responding to a slide on the screen that declared: As a manager you cannot motivate anyone. “Shocking,” he exclaimed again before I could put up the second part of the slide. I asked the obvious question, “Why is this so shocking?” His reply: “My whole career I have…

Join us for today’s webinar! Motivation As A Skill–Strategies for managers and employees

Join motivation expert David Facer for a complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern). In a special presentation on Motivation as a skill: Strategies for managers and employees, Facer will be sharing some of the research underlying Blanchard’s new Optimal Motivation program and workshops.  Participants will explore…

Is this common employee question killing performance in your organization?

If there was one question I’d like to hurl into deep space, “What’s in it for me?” would be it. The main reason is that the “What’s in it for me?” question breaks down our hope that we might accomplish something special together, and all be better for it. When individuals prioritize their own needs…

Research shows managers and direct reports misidentify what motivates each other

Do you know what motivates others at work?  Probably not explains Dr. David Facer in a recent article for Training magazine.  Facer, a motivation expert and senior consulting partner with The Ken Blanchard Companies, points to research from Duke University where subjects were asked to rate what motivates them individually, and what motivates peers and…

Mindfulness at Work—3 ways to get started

Being aware of what is happening to you in the present moment without judgment or immediate reaction.  It sounds so simple.  The noticing and awareness part is one thing—but without judgment or immediate reaction?  This requires practice:  To notice when someone is pushing your button and take it in as information, but to not get…

What motivates you at work? Here are six possibilities

In a recent webinar on A Closer Look at the New Science of Motivation, best-selling business author Susan Fowler opened with an interesting question for attendees, “Why are you here?”  And it wasn’t just a rhetorical question.  Fowler wanted attendees to take a minute and assess what their motivation was for attending.  Here’s what she…