4 Common Mistakes Managers Make When Goal Setting (and 3 ways to fix it)

Performance expert John Hester identifies four common mistakes that managers make when they set goals for employees in the latest issue of Ignite!  The negative result is poor or misaligned performance, accountability issues, blame and resentment—not to mention countless hours spent reviewing tasks and redoing work. Wondering if you might be making some of these…

Stand Out! Three Steps To Discover What Separates You From The Crowd

What is one thing that you do better than anyone else? For some people, that may be easier to answer than others. If I asked Usain Bolt that question, I’m pretty sure he’d say that he can run faster than anyone on the planet. For most of us though, the question would prove to be quite…

Top Reasons Why Employees Don’t Do What They Are Supposed to Do—as reported by 25,000 managers

Why don’t employees do what they are supposed to do?  Former Columbia Graduate School professor and consultant Ferdinand Fournies knows.  Over the course of two decades, Fournies interviewed nearly 25,000 managers asking them why, in their experience, direct reports did not accomplish their work as assigned. Here are the top reasons Fournies heard most often…

Three times when it’s wrong to just be a supportive manager

Most managers prefer to use a supportive leadership style that encourages direct reports to seek out their own solutions in accomplishing their tasks at work.  But that style is only appropriate when the direct report has moderate to high levels of competence and mostly needs encouragement to develop the confidence to become self-sufficient. What about…

Most employees performing significantly below their potential—but does anyone care?

Leadership development training is a smart, prudent investment that drives economic value and bottom line results. But if senior executives don’t care about development then—guess what—development will not be a priority in the company. That’s what Scott Blanchard, principal and EVP with The Ken Blanchard Companies, found out the hard way when his company lost…

Accountability Issues? Poor alignment might be the real issue

In The E-Myth Revisited:  Why Most Small Businesses Don’t Work and What to Do About It, author Michael Gerber identifies that everything a leader does begins with a common understanding of his or her company’s prime objective. This includes a clear sense of what the company stands for and where it is going. Scott Blanchard referred…

A first step any leader can take to improve employee engagement

The Gallup Organization estimates that 27% of workers worldwide are actively disengaged at work.  This is a state of mind where an employee is so discouraged at work that they essentially quit and stay—doing only what is marginally required of them to keep their job, but little more.  In some extreme cases it can be…

How would employees answer these five questions about YOUR corporate culture?

WD-40 CEO Garry Ridge and best-selling author Ken Blanchard got some eye-opening responses to questions they asked in a recent webinar.  They were sharing some of the key points from their book Helping People Win at Work, and as a part of their presentation they conducted a survey with their audience.  They wanted to find…

The Hidden Cost of Poor Leadership

The average organization is losing an amount equal to 7% of their annual sales because of poor leadership practices. That’s the surprisingly large amount of money identified by companies who completed the Blanchard Cost-of-Doing-Nothing online calculator.  In the December issue of the Blanchard Companies Ignite newsletter, I discussed some of the initial findings from an…