Productivity and Passion

There are a couple of different measures that always matter.  Productivity is one of them.  You have to hold people accountable to deliver upon the goals and tasks that they are asked to accomplish.  The other piece that is not as heavily managed is people’s discretionary energy.    That’s part of what I found out…

Three keys for staying on track at work

Tomorrow we are starting our annual 2-day all company meeting.  Over 300 Blanchard employees from around the world are meeting together to celebrate last year’s accomplishments and discuss this year’s strategies for succeeding in a tough economy.   A couple of us are doing presentations (including yours truly.)  I’ll be talking about engageable moments and…

Management lessons from Hell’s Kitchen

I’ve just fallen in love with a new television series that I’ve discovered online. The program is called Kitchen Nightmares and it features world-class restaurateur Gordon Ramsay, most famous for his television show Hell’s Kitchen.  In this series, Ramsay works with struggling restaurants all across the United States to see what he can do to…