Exit interviews show top 10 reasons why employees quit

Ask employers why people quit a company and 9 out of 10 will tell you it’s about the money. Ask employees the same question and you’ll get a whole different story. PricewaterhouseCoopers (PwC) discovered this when they asked 19,000+ people their reasons for leaving as a part of exit interviews they conducted for clients. The…

Ready to grow and innovate? Begin by driving out fear and apathy—3 ways to get started

People are stuck in place, not particularly happy with the way things are, but staying put because they don’t have any better options. It’s a “quit and stay” mentality that has been hard for leaders to address. The tools they’ve used in the past to motivate performance—pay raises, promotions, etc.—are no longer available. Instead of…

Why employee engagement alone isn’t enough

Engaged employees = Engaged customers = Better financial performance.  Right?  Well, not exactly.  It’s a little more complicated than that.  While there is a definite statistical linkage between these three measures, it’s not linear. The researchers at Gallup first identified this about seven years ago when they started to look more closely into the performance…

3 tips for breaking a negative fairness-entitlement cycle at work

A number of studies throughout the recession indicate that staff members do not feel that their organizations treated employees entirely honorably during the downturn. Reductions in force that broke the employment covenant and reductions in merit increases or raises have left many employees indicating that they will actively be seeking employment elsewhere when the economy…

Employee Engagement: 3 ways YOU can help (based on your role in the organization)

27% of workers worldwide are actively disengaged according to the latest survey conducted by the Gallup Organization.  In their latest report, The State of the Global Workplace, Gallup breaks down engagement figures for 50 different countries.  Re-energizing and re-invigorating today’s employees remains a key concern for leaders at companies everywhere. Last week over 5,000 people…

A first step any leader can take to improve employee engagement

The Gallup Organization estimates that 27% of workers worldwide are actively disengaged at work.  This is a state of mind where an employee is so discouraged at work that they essentially quit and stay—doing only what is marginally required of them to keep their job, but little more.  In some extreme cases it can be…

The Hidden Cost of Poor Leadership

The average organization is losing an amount equal to 7% of their annual sales because of poor leadership practices. That’s the surprisingly large amount of money identified by companies who completed the Blanchard Cost-of-Doing-Nothing online calculator.  In the December issue of the Blanchard Companies Ignite newsletter, I discussed some of the initial findings from an…

Cultivating Employee Work Passion: The New Rules of Engagement

Join The Ken Blanchard Companies for a complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern). Best-selling author and consultant Scott Blanchard will be sharing the results of five years of primary research which uncovers the motivational factors that bring out the natural motivation inherent in people, get employees up-to-speed quickly…

Have your people quit and stayed? Five questions to ask yourself

Only 20% of people say that they are truly passionate about their work according to a recent survey from Deloitte.  The vast majority of workers are disengaged, with an estimated 23 million “actively disengaged” in the U.S. alone according to Gallup.  The lingering economic slowdown has created a real motivational problem for today’s leaders.  A…