Neckache At Work

Employee Stealing? Ask Madeleine

Dear Madeleine, I read last week’s column with interest because I am also a fairly new manager in a small organization who isn’t sure whether to speak up about a problem. I have five direct reports. Two of them have come to me to say they have seen an employee who reports to another manager…

Leadership Development Training—3 tips for maximum ROI

Back in 2005, one of our clients, American Express, wanted to measure the impact of Situational Leadership II training that they had rolled out in their organization.  The program was delivered via three venues—traditional classroom with people attending in person; completely virtual with people working through self-paced modules; and a third ‘blended approach’ that combined aspects…

Re-engage yourself by sending your brain in a positive direction

Three years of a dismal economy has worn down a lot of people.  While some people (about 20% according to most engagement surveys) have maintained their passion, a large majority have lost their mojo.  Tired of a flat attitude and just going through the motions?  Here’s a three-step process for jump-starting your work environment. Rediscover…

Is this personality trait holding you back as a leader?

In a new online article for Fast Company, Scott and Ken Blanchard identify one of the biggest barriers to people working together effectively. The culprit?  The human ego. As they explain, “When people get caught up in their egos, it erodes their effectiveness. That’s because the combination of false pride and self-doubt created by an…