3 Steps to Get Out of Leadership Debt

We all make mistakes when leading. It’s part of the process—delayed projects, missed deadlines, communication issues, budget constraints, and an endless list of other possibilities that Murphy’s Law dictates are always around the corner. When you find yourself in a leadership failure or debt, here are a few things you can do to get out…

Are You Addicted to Drama, Obligation, Worry, or Busyness?

We all want our lives to be stimulating, meaningful, and useful to others. It’s satisfying to be able to solve problems, help others, and be productive overall. But for some people, the pursuit of stimulation can become an unhealthy habit, a compulsion—almost an addiction. When someone continually craves a heightened sense of stimulation in this…

How to Bypass Frustration and Lead with Patience

As a leader, you’ve probably encountered situations that can be frustrating. Perhaps your direct report did something wrong or you had too much on your plate. How did you deal with that situation? I was recently asked at a gathering of friends how I remained so positive. Did I have a secret daily ritual of…

Ambushed By A Hidden Personality? Ask Madeleine

Dear Madeleine, I manage a large retail chain store and have been in the job about four years. Up until now, I thought I knew what I was doing. I recently promoted an excellent worker to a supervisory position—and now I seriously regret it. All of a sudden, it’s like she is a different person.…

Use a “Coach-Approach” to Help Leaders Achieve Mastery

After attending a training session, most leaders have the best intentions of applying their new learning toward becoming a more effective leader.  However, once returning to daily job responsibilities it’s all too easy to slip back into old, established behaviors. For this reason, it’s important for a leader to dedicate time for the practice, assessment,…

7 Steps for Successfully Addressing Negative Behaviors

Providing feedback—especially less than positive feedback—is a task many managers dread.  But feedback is an essential part of providing the day-to-day coaching people need to succeed—especially in today’s fast-paced business environment where people at all levels are in a constant learning mode. In the new issue of Training Industry magazine best-selling business author Ken Blanchard…