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Author Archives: Scott Blanchard

Empathy in Action: A Thoughtful Look at the Empathetic Leader

Ron Darling, a stellar pitcher with the New York Mets in the 1980s, was going through a brutal divorce. He struggled through spring training and the start of the season. His emotional turmoil  hurt his game. Davey Johnson, the team’s roughneck manager, noticed Darling’s struggles and reportedly said to him, “I went through a rough…

February 15, 2022 in Emotional Intelligence (EQ).

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Leading with Trust

Does Our Personality Determine How Much We Trust Others?

One of the things I love most about the field of trust is its depth and breadth. Trust is multi-dimensional, and for a trust geek like me, it’s easy (and fun!) to get lost exploring all its nooks… Read More

The #1 Strategy for Improving The Employee Experience in 2023

Employee experience can be defined as the journey an employee takes with your organization over the course of their employment. Everything from the way they experience recruitment, interviewing, onboarding, training, career development, performance management, recognition, rewards, and even… Read More

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