5 Characteristics of Servant Leaders

Let’s imagine for a moment that you are a scientist running a grand experiment on leadership. Your laboratory is an organization with hundreds of leaders at varying levels, and with technology, you can watch and listen to them 24-hours a day over an extend period of time. Sort of like the TV show Big Brother, except…

4 Steps to Escape From Your Leadership Prison Cell

I recently spent time at Alcatraz…as a tourist, of course. The old federal penitentiary hasn’t housed prisoners since 1963. As a history nerd it was fascinating to walk the same halls as some of the world’s most famous criminals like Al Capone, Machine Gun Kelly, and Robert Stroud, the “birdman” of Alcatraz. Some of the…

Your Managers May Not Be As Trusted As You Think They Are

How can an organization have a problem with low trust yet none of its leaders consider themselves untrustworthy? Sounds crazy, right? It must be possible in some sort of cosmic, twilight zone kind of way. Organizations frequently ask us to help them address low trust, yet when we work with the individual managers, none of…

The 1 Factor That Determines How Hard Your Team Works

High performing teams are a joy to watch, aren’t they? Team members are committed to the team’s purpose, each other, and work seamlessly together to achieve the team’s goal. Each person knows his or her role, is highly motivated, and will willingly sacrifice their moment in the spotlight if it helps the team win. Why?…

Get a Pay Raise or a Better Boss? Survey Says…

Ask yourself this question: If I gave my employees a choice between receiving a pay raise or me becoming a better boss, which would they choose? Chances are you’d probably say your employees would choose a pay raise, right? I mean, after all, who wouldn’t want more money? Taking a few liberties with the classic…