Blanchard ignite! brings learning, leadership, and talent development professionals free online resources each month plus a deep dive into a hot leadership topic. Subscriptions are free (use the link on the right.) Check out these top articles from recent issues!
Executive coach Madeleine Blanchard held the phone to her ear, listening attentively as her newest client explained the problem she was having communicating with her direct reports. “They say that I’m not a good listener. I’m trying to connect, but it just doesn’t seem to be working. Any suggestions?”
Blanchard thought for a moment and replied, “Well, I can hear you typing right now, so I suspect you are actually answering emails while we talk. Do you do that when you are with your people? What would it be like if you actually gave each person your undivided attention?” READ MORE
Managers are struggling to find the time to have needed conversations with colleagues and direct reports. Ann Phillips, a senior consulting partner with The Ken Blanchard Companies, knows this firsthand. “I always ask leaders ‘How many of you have enough of your own work to do each day?’
The leaders in class typically tell me that every day they have 8 to 12 hours of their own work that doesn’t include addressing the needs of their direct reports. Lack of time kills many good intentions.” People want to be better leaders, says Phillips, but they don’t have the open space in their schedules. READ MORE
You have to put yourself out there if you want to create an authentic connection with people. Sharing your Leadership Point of View is one of the most powerful ways to accomplish that, according to coaching expert Joni Wickline.
“Your Leadership Point of View is about the people and events that have shaped who you are. It also speaks to your values, your beliefs, and what drives you as a leader.” Wickline says creating a Leadership Point of View is an emotional journey and a lot of leaders play it safe when first given the chance to share. READ MORE
Scott Blanchard, principal and EVP at The Ken Blanchard Companies, likes to use the phrase heart of the house to describe the important role middle managers play in an organization. In Blanchard’s experience, if mid-level management is neglected, the result is a slow-moving organization that doesn’t respond well to feedback.
Blanchard says that to be successful, middle managers must be skilled in communicating what is expected and how it is to be achieved. That means connecting the dots from the boardroom to the frontlines. If middle management is ineffective, the staff both above and below this level suffers. READ MORE
The ability to set goals effectively is a key managerial skill. It’s also the key to being a successful individual contributor, according to leadership expert and best-selling author Ken Blanchard.
“All good performance starts with clear goals. If people don’t know what you want them to accomplish, what are the chances they will be successful? Not very good. “Peter Drucker used to say, ‘If you can’t measure something, you can’t manage it.’ Measurements are important to give both managers and direct reports more clarity when assessing performance.” READ MORE