Meetings are a great way for managers to have quality development opportunities with their people. Sadly, survey research originally conducted by The Ken Blanchard Companies together with Training Magazine in 2013 shows that most managers are missing the boat.*
Surprisingly, while meetings should include discussions about goals and objectives, it’s not happening as often as it should.
Survey participants were polled on a wide variety of issues related to one-on-one meetings—including frequency, duration, and topics discussed. In three key performance management areas—goal setting, goal review, and performance feedback, respondents identified a serious gap between how often they discussed these topics versus how often they wish they were discussing them.
Here are some of the key takeaways:
Goal Setting Conversations—Some 70 percent of people want to have goal-setting conversations often or all the time, but only 36 percent actually do. And 28 percent say they rarely or never discuss future goals and tasks.
Goal Review Conversations—Some 73 percent of people want to have goal review conversations often or all the time, but only 47 percent actually do. And 26 percent say they rarely or never discuss current goals and tasks.
Performance Feedback Conversations—Some 67 percent of people want to have performance feedback conversations often or all the time, but only 29 percent actually do. And 36 percent say they rarely or never receive performance feedback.
IMPLICATIONS FOR LEADERS
The performance management literature is clear on the importance of setting goals, providing feedback, and reviewing performance on a frequent basis. How is your organization doing with helping managers get together with direct reports to set goals, provide feedback, or discuss direction and support where needed?
If people haven’t been meeting as regularly as they should, use this survey data as a starting point to encourage managers and direct reports to schedule their next one-on-one soon. People want and need to have conversations with their immediate supervisors. It’s one of the foundations for strong, productive relationships that align people with the work of the organization in a satisfying and meaningful way. Don’t wait—your people and better performance are waiting!
*Learn more about the original survey and view the complete results by downloading the Blanchard white paper Are Employees’ Needs Being Met by One-on-Ones? Also check out Blanchard’s brand new look into The Problem with Performance Review, just released this month.
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