integrity

The Most Important Leadership Behavior That Builds Trust (and 3 ways to demonstrate it)

Last week I conducted a webinar on the Four Leadership Behaviors That Build or Destroy Trust. During the session I asked the participants to select one of four leadership behaviors that influenced them the most in building trust. With over 450 people responding, 61% said acting with integrity – being honest in word and deed was the most important…

Uncomfortable

You Must Confront These 4 Uncomfortable Truths About Trust

No one disagrees that trust is an indispensable ingredient of strong, healthy relationships. In the workplace, high levels of trust increase productivity, efficiency, innovation,and profitability. When trust is low or absent, people avoid risk, decisions are questioned, bureaucracy increases, and productivity and profitability diminish. However, there are some uncomfortable truths about trust we must confront.…

Four Leader Behaviors that Build—or Bust, Trust!

In a new article for Fast Company, columnists Scott Blanchard and Ken Blanchard take a look at why some companies are successful in implementing change while others struggle. They also look at why some leaders inspire people to work together effectively, while others cannot. The pivotal ingredient in both cases?  Trust Drawing from Ken Blanchard’s…

You Can’t Manage Virtual Workers and Teams with “Super-vision”

Most virtual leaders struggle with managing the performance of those they can’t see.  Would they be more effective managers if they had “super-vision”?  Some organizations install software so leaders can randomly check the screens of their employees. Some leaders even whisper that they want remote video cameras at employee’s desks. Here’s the reality.  If you…