3 Activities to Build Virtual Team Spirit

The more that virtual teams become our normal way of working, the more we realize how difficult it is to build the positive relationships so critical for team success.   A face-to-face meeting for team building is best, yet most teams can’t afford that luxury. So how do you build team spirit when you can’t have…

Leverage the Gift of Diversity–4 ways to be a learner with everyone you meet

Trying to keep your internal (employees) and external customers coming back? Maybe it’s time to engage diversity, embrace new and innovative ideas from all of your customers, and be a learner with everyone you meet. Last week I was with a client teaching a session on the topic of Legendary Service.  There were people in…

Innovators—3 ways to invite others to your next big idea

Innovation requires passion.  It takes a lot of energy to develop an idea and implement it successfully in an organization.  Fortunately, innovators have passion in abundance. Innovation also requires collaboration.  Very few ideas can be successfully implemented without the cooperation and buy-in of others.  Unfortunately, innovators often struggle in this area–especially if they fall in…

None of us is as smart as all of us—take this quiz and see for yourself

Here’s an exercise from a team building class I attended that I wanted to share with you. It uses questions from a Mensa quiz to illustrate the point that a team’s collective wisdom is always greater than any individual team member’s. To get started, see how many of these questions you can answer individually. According…

Who’s Got Your Back? 5 ways to find out

One of the hardest things for brilliant, technically proficient folks to realize is that as they assume more and more leadership responsibility they must depend on the help of others.  And each of these “others” is an individual who needs to be seen, heard and understood. One of the strategies you can use to map…

Making the Jump from Good to Great—3 ways to get started

In his book, Good to Great, author Jim Collins found that leaders at the most successful companies shared two traits—a fierce resolve toward achieving organizational goals and a deep sense of personal humility.  At the best companies, leaders worked tirelessly to keep the goals of the organization ahead of thoughts of personal accomplishment.  The result…