Motivation as a Leadership Competency: 3 Ways to Get Started

The great motivation debate among business leaders has been whether motivation is a trait we are born with or a skill that can be developed. Contemporary research has answered that question; motivation is a skill that can be nurtured and developed in oneself and others. This important finding means that employees at all levels have…

New Survey Data Shows Managers Not Meeting Employee Expectations in Three Key Areas

New survey data just published in the July/August issue of Training magazine shows a serious gap between employee desires and reality when it comes to goal setting, goal review, and performance feedback from their managers. More than 700 of the magazine’s subscribers were asked what they wanted out of their individual meetings with their managers…

Rethinking 5 Beliefs that Erode Workplace Motivation

Can you fill-in-the-blanks on these common workplace belief statements? It’s not personal, it is just ________. The purpose of business is to _____ _______. We need to hold people ___________. The only thing that really matters is _______. If you cannot measure it, it _________ ________. We have embedded these beliefs so deep in our…

54% of Managers Use Only One Style When Providing Direction and Support for Their People

The amount of direction and support people receive from their manager directly impacts the efficiency and quality of their work. Without it, people are left to their own devices, have to fake it until they make it, and learn primarily through trial and error. Eventually people get there—but it comes with a cost, says Ann…

Autonomy or Accountability? 5 Ways to Use Honey Instead of Vinegar to Motivate Employees

Last week I met with a group of sales managers for a national retailer that is doing very well.  Turnover is low.  Same-store sales have been outpacing their peer group for five years.  Quarterly and annual financials have been excellent. The question they were asking was, “How do we keep our people motivated?”  I asked…

6 Ways to Get Rid of Emotional Baggage BEFORE a Challenging Conversation

If you can travel lightly, emotionally speaking, a challenging conversation will take a lot less effort. But how do you unload that excess emotional baggage? Here are a few creative ways to get the emotions out. Any number of these may work for you—so pick one you like, or try them all.  (Preparation is also…

Redirection Redefined – 5 Steps to Stay on Track

For many, the word redirection translates to, “Uh oh—big trouble.” For some, the idea of a redirection can seem the equivalent of a dismissal, separation, or firing. That’s a limiting perception. The job of managing people includes managing roles, goals, and day-to-day performance. Redirection is a part of that process. In some ways it’s like…