What motivates you at work? Here are six possibilities

In a recent webinar on A Closer Look at the New Science of Motivation, best-selling business author Susan Fowler opened with an interesting question for attendees, “Why are you here?”  And it wasn’t just a rhetorical question.  Fowler wanted attendees to take a minute and assess what their motivation was for attending.  Here’s what she…

Got a new employee? 3 ways to show you care

When I was 16 years old, my first job was serving ice cream at a Baskin-Robbins store.  Not only did I love ice cream, but I was very social and felt that this job suited me very well since I loved talking to people. Unfortunately, I think I’m still trying to lose those extra ice…

Top five reasons why employees join and stay with organizations

A new Towers Watson research paper is shedding some light on what attracts employees to an organization (and what keeps them there after they’ve joined.)  The 2012 Global Workforce Study includes responses from 32,000 employees in 29 markets around the world. Here’s what people said attracts them to an organization and what would cause them to leave.…

Exit interviews show top 10 reasons why employees quit

Ask employers why people quit a company and 9 out of 10 will tell you it’s about the money. Ask employees the same question and you’ll get a whole different story. PricewaterhouseCoopers (PwC) discovered this when they asked 19,000+ people their reasons for leaving as a part of exit interviews they conducted for clients. The…

Managers: Drive out fear—one thing you can do this week

When people work in isolation—or with incomplete information—their imagination can run away with them (and usually not in a good way.)  Here’s an example.  Has something like this ever happened to you? My wife has started a new job recently.  Like many people, it involves working in a cubicle interacting with customers primarily by telephone…

A kind word changes everything—especially when you’re learning something new

My wife is six months into a new job.  She has been through a lot of training since she started and just recently completed a four-week class to qualify for an advanced role. She’s been struggling to learn all of the different components of the new role and she hit a low point this past…

Poor leadership costs average organization over $1 million dollars annually

A new white paper from The Ken Blanchard Companies shows that poor leadership is costing the average company an amount equal to 7% of their annual revenue. That’s over a million dollars a year for any organization with $15 million dollars or more in annual sales.  The three big culprits?  Employee turnover.  Poor leadership is…