Rethinking 5 Beliefs that Erode Workplace Motivation

Can you fill-in-the-blanks on these common workplace belief statements? It’s not personal, it is just ________. The purpose of business is to _____ _______. We need to hold people ___________. The only thing that really matters is _______. If you cannot measure it, it _________ ________. We have embedded these beliefs so deep in our…

Do you have a service friendly culture? 5 questions to ask yourself

Service in the airline industry is kind of a wash in my opinion, but I want to tell you about an exception—Southwest Airlines.  Here’s a recent travel experience that I think speaks volumes about the service focused culture that Southwest has created. The line at curbside check-in was very long and the baggage handler didn’t…

Employees Not Accountable at Work? They probably have a good reason—3 ways to find out

Accountability, accountability, accountability.  It’s an issue that comes up time and again as leaders and HR professionals think about the one underlying challenge in their organizations that holds performance back.  It’s a silent killer that operates below the surface in organizations and it’s tough to address. A best-selling business book (and one that I had…

Join us for today’s webinar! Motivation As A Skill–Strategies for managers and employees

Join motivation expert David Facer for a complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern). In a special presentation on Motivation as a skill: Strategies for managers and employees, Facer will be sharing some of the research underlying Blanchard’s new Optimal Motivation program and workshops.  Participants will explore…

Competition and Innovation—Are you a fear-based organization?

Senior leaders play an important role in setting the cultural tone in their organizations.  Without a shift in thinking at the top of an organization, it is almost impossible to change an organization’s culture. In a new article for Fast Company online, Scott and Ken Blanchard share a story and discuss the results of a study…