group of business people working on project

The Secret Quality of a Great Coach

A client of mine is seeking to shift her company from the current hierarchical command-and-control culture to a coaching culture, so I have been working with her to create a Leader as Coach program. During our work together, the learning leaders and several senior leader pilot participants got into a fascinating debate about the qualities…

Confused concept with Asian business woman thinking with hand dr

Are You Being Clear About Expectations?

Today’s managers play a dual role—balancing their people management tasks along with their own work. Recently one of my clients was discussing this challenge and her specific time constraints. She was particularly frustrated about the number of meetings she needed to have with one of her solid performers to get an important task done. She…

Arm-chair of chief and group of multicolored office chairs at a

What Are Your Leadership Priorities? 5 Areas to Target

During a recent 360 feedback interview, the client I was working with said something that caught my attention. I’ve been thinking of it since then, and it’s having an impact on what I am identifying as my priorities and targeted behaviors for this year. My client said there are five things you can never be too…

Blocky Pyramid

Leaders: Stop Adding Value—Just Listen

I was talking with a Blanchard® coach the other day about the topic of recognition. She told me about a newly promoted VP she’s working with. He believes there is a need for just-in-time recognition in addition to the formal recognition programs that are in place within his company. I reminded the coach that Ken…

Challenge In Business

Need More Time? Start Coaching Your People

What’s the number one reason that leaders don’t provide more day-to-day coaching for their people? By an overwhelming margin, it’s “I don’t have the time.” That was the response John, a VP in the high tech industry, gave us when we asked him this question. And from what we could see, he was right. He…

Hands forming word "Good" with jigsaw puzzle pieces isolated

The Top Three Mistakes Good Managers Make

What are the biggest mistakes good managers make? That’s the question I asked 130 of our Blanchard executive coaches for an article I was working on. Because many of the coaches at first didn’t notice the distinction of good managers, I got a lot of responses about managers who put themselves first, who are inconsistent,…