Four Considerations in Building Trust with Millennials

“Toto, I’ve a feeling we’re not in Kansas anymore.” ~ Dorothy, The Wizard of Oz Judy Garland’s line from The Wizard Oz could appropriately capture the feeling of many leaders when it comes to managing Millennials in the workplace – it’s a whole new world! Millennials, or Gen Y (born 1982-1995), are rapidly becoming a…

A Glimmer of Hope: When Leaders Get It Right

I just arrived back from beautiful Fujairah—one of the northernmost emirates in the UAE—where we held the final module of six in a 15-month leadership development curriculum for a global technology company. The total program included modules around personality, values, organization vision and alignment, leadership style, high performing teams, change management, and motivation—the gamut. This…

The Key to Making Workplace Resolutions More Resolute

Which of the following statement(s) best describe(s) you when it comes to New Year’s resolutions at work? Don’t set them—it is a waste of time Set them—and it is a waste of time because I don’t take them seriously Set them, take them seriously, but am regularly disappointed in myself Set them, take them seriously,…

“Mankind was my business.” (A leadership lesson from the ghost of Jacob Marley)

What is the purpose of a business? Search the internet for an answer and you will find different opinions. Many economists would say the purpose of a business is “profit maximization.” Peter Drucker said the only valid purpose for a business is “to create a customer.” Yes, profits are necessary, but Drucker adds that “the…

Leadership Development Training—3 tips for maximum ROI

Back in 2005, one of our clients, American Express, wanted to measure the impact of Situational Leadership II training that they had rolled out in their organization.  The program was delivered via three venues—traditional classroom with people attending in person; completely virtual with people working through self-paced modules; and a third ‘blended approach’ that combined aspects…

Mindfulness at Work—3 ways to get started

Being aware of what is happening to you in the present moment without judgment or immediate reaction.  It sounds so simple.  The noticing and awareness part is one thing—but without judgment or immediate reaction?  This requires practice:  To notice when someone is pushing your button and take it in as information, but to not get…

Trying to help someone change? Make sure you follow these five steps

“Change is hard,” explains Madeleine Homan-Blanchard in a new article for Chief Learning Officer. And being asked to help someone change is a tough assignment—especially when that someone is a senior leader in your organization—just ask anyone responsible for learning and development and they’ll tell you. Have you been asked to help someone change? Here…