Give Thanks

Thanksgiving Special: 10 Easy Ways to Thank Your Team

In the spirit of today’s Thanksgiving holiday in the United States, I thought I’d share ten simple and easy ways to tell your employees “thank you.” Telling an employee “thank you” is one of the simplest and most powerful ways to build trust, yet it doesn’t happen near enough in the workplace. Whenever I conduct trust…

Ten Commandments

The 10 Commandments of Communication to Build Trust

The way we communicate with others is a primary way we build trust. Along with specific behaviors and actions, communication serves as the vehicle for building trust in relationships. What we say, how we say it, and how we respond to what others communicate can make or break trust. That’s why it’s important to develop…

Trust Dissolving

The Top 10 Ways Leaders Erode Trust

“Call me irresponsible, call me unreliable Throw in undependable too” Frank Sinatra ~ Call Me Irresponsible (1963) Irresponsible, unreliable, and undependable make for great words in a song, but if those adjectives describe your leadership style then chances are your people don’t trust you. Now, I believe most people strive to be honorable and trustworthy in…